Frequently Asked Questions

Western Union® agent locations

How much money can I send from a Western Union® agent location?

You can usually send up to 3,000 SGD. However, for certain amounts and transfers, you may be required to provide additional information or documentation as follows:
A National Registration Identity Card (NRIC) or a driver’s licence. If you are a foreigner in Singapore, you will need to present a Foreign Identity Number (FIN), a work permit issued in Singapore or an international passport  for sending money at a Western Union agent location.
Acceptable IDs are subject to the Central Bank of Singapore rules and regulations. 

Which transfer service is offered at Western Union® agent locations?

Western Union agent locations offer the ability to send and receive money around the world using cash.

How do I send money from a Western Union® agent location?

You’ll need to provide a valid identification document, transfer details, and pay the agent the amount you want to send, plus fees, in cash.

How can I find a nearby Western Union® agent location?

Use this link to find an agent location near you.

What are Western Union® agent locations?

Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union. They are our representatives in the different countries you need to send or receive money, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.