Fast, reliable money transfers at your fingertips with the Western Union® app

Send and track money transfers, view exchange rates1, find agent locations and more—all on the go with our money transfer app.

4.7/5
4.4/5

Rating as of 26 October, 2023.

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A money transfer app that lets you do it all

Easily view transfer fees1 and exchange rates

Check transfer fees1 and exchange rates instantly and on the go from virtually wherever you are.

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Set up money transfer quickly

Set up your money transfer fast by scanning your credit or debit card2 using the camera on your device.

 

Track your money transfers

Easily track your money transfers on our app using the tracking number (MTCN) and get notified when your receiver collects the funds.

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Make quick repeat money transfers

Save your receiver’s information for quick repeat sending.

  • Easily view transfer fees1 and exchange rates

    Check transfer fees1 and exchange rates instantly and on the go from virtually wherever you are.

    Instructional-_-Estimate

  • Set up money transfer quickly

    Set up your money transfer fast by scanning your credit or debit card2 using the camera on your device.

     

  • Track your money transfers

    Easily track your money transfers on our app using the tracking number (MTCN) and get notified when your receiver collects the funds.

    Instructional-_-track-transfer
  • nstructional-_-send-n-receive

    Make quick repeat money transfers

    Save your receiver’s information for quick repeat sending.

Want even more?

Upgrade to the Western Union Digital Banking app! Take your experience to the next level with a free bank account, free Visa Platinum debit card, easy payments, and money transfers – all in one handy app.

Upgrade now

Added security and peace of mind

Added security and peace of mind

Touch ID enabled

Get started in seconds with one-touch fingerprint login.

Your contacts, in one place

Select your receiver effortlessly – just import your contacts.

Committed to security

We are PCI DSS compliant and committed to keeping your data and payments secure.

Encrypted money transfers

We use encryption to help protect your money transfers.

Easy to send, simple to receive

With our money transfer app, you choose how your receiver will get the funds.

  • Western Union Digital Banking app
    Send money to Digital Banking users

    If you upgrade to the Western Union Digital Banking app, you can send money transfer fee-free4 between bank accounts to Romania, Poland and Italy.

    Upgrade now
  • Spot _ bank building (1
    Bank account

    Send money from Germany to billions of bank accounts worldwide.

    Learn more
  • Cash pick-up

    With hundreds of thousands of agent locations around the world, we’re always nearby.

    Find locations
  • Mobile Wallet3

    In selected countries, you can send money directly to your receiver’s Mobile Wallet3.

    Learn more

How to send money with the Western Union® app

  1. If you already have the Western Union® app, log in with Touch ID or your credentials. If you don’t have our app yet, simply download it on the Apple App Store or Google Play Store. New users can follow the steps to register a profile.

  2. Start a money transfer by entering the destination country and the amount you would like to send. Choose the payout method that works for you: directly to a bank account, for cash pick-up or to a Mobile Wallet3 based on your receiver’s country. Enter your receiver’s details.

  3. Pay for your money transfer via debit or credit card2, Sofort or with your bank account.

  4. We will provide the tracking number for your transaction (MTCN). Share this number with your receiver to track the funds. If you are sending to a Mobile Wallet3, you and your receiver will get a confirmation alert via text notification when the money is delivered.

More reasons to love the Western Union® app

Fast, smart cash transfers. Save time at the counter by starting your money transfer on our app and paying in cash at a participating agent location.

All your contacts in one place. Select your receiver effortlessly by simply importing your contacts from your phone.

It’s free. Download our money transfer app now for free in the Apple App Store or Google Play Store.

Easy to upgrade. Discover even more things to love by upgrading to the Western Union Digital Banking app. It is free, and allows you not only send money, but store and save it too. Try now.

Pay the way that works for you

Directly from your bank account

Online bank transfer (Sofort)

With a credit or debit card2

Cash at an agent location

Why send money with the Western Union® app?

Frequently Asked Questions about the Western Union® app

How do I get the Western Union® app?

You can download our money transfer app from the Apple App Store for iOS or Google Play for Android devices.

How do I upgrade to Western Union Digital Banking app?

Simply download Western Union Digital Banking app, follow the instructions on the screen, and have your photo ID Card/Passport and your tax information at hand. To open a Western Union Digital Banking account, you need to be over 18 years old and currently reside in the country where Western Union Digital Banking is available.

If you already have Western Union account, download the new app, use your existing username (email) & password and follow the instructions on the screen. Your westernunion.com account will become inactive once you become a Western Union Digital Banking customer and will remain so as long as you are a Western Union Digital Banking customer.

More information available HERE.

Can I make a bank-to-bank money transfer with the Western Union® app?

Yes, after downloading our app and registering for free, simply enter the money transfer details, and choose ‘Send to a bank account’ as the receiving option. Finally, select ‘Bank transfer’ as payment method.

Can I send money with the Western Union® app and pay by credit card2?

Yes, after downloading our app and registering for free, enter the money transfer details and select your receiving option. When selecting your payment method, you will have to option to pay by credit card2.

Can I start a money transfer in the Western Union® app and pay in person?

Yes, you can save time at the counter by starting your money transfer on the Western Union® app or online and paying in cash at a participating agent location. When you begin a money transfer on the app, you will be provided the option to pay in cash at an agent location.

How much money can I transfer with the Western Union® app?

If you want to transfer more than 1.000 €, we will need to ask you to confirm your identity. As ƒsoon as you have done this, your money transfer limit will automatically be increased to 5.000 €. For several countries, your limit may be increased to up to 50.000 €. The maximum money transfer limit available to you is displayed as soon as you select the receiver country in the ‘Send money’ section.

Confirming your identity is a quick and simple process. You can do so by uploading a government-issued Identity card (only available for Sofort and Bank to bank transfers), by video chat or by using the PostIdent service available at Deutsche Post.

Are money transfer apps safe?

Western Union is PCI DSS compliant and committed to keeping your data and payments secure. We use a variety of techniques to protect the confidentiality of your personal information, including SSL technology.

Learn more about our Privacy Policy.

 

Still have questions?

Contact our Customer Care team or visit our FAQ page for more information.

See FAQs

Money transfers are easy with the Western Union® app

Send money on the go or start a money transfer and pay at an agent location.

Track your money transfer in real time.

Resend quickly to friends and family.

4.7/5
4.4/5

Rating as of 26 October, 2023.

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1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2 If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.

3 Funds will be paid to receiver’s Mobile Wallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.

4 There is a limit on the number of transfer fee-free transactions. Check our price list for details on number of free transfers and applicable fees thereafter. Western Union also makes money from currency exchange. Exchange rates are subject to change without notice.