Frequently Asked Questions

Agent locations are the places to send or receive money in person. They may be supermarkets, grocery stores, drug stores, travel agencies, and other retailers. In some countries, they may also be banks, travel agencies, post offices, airports, train stations, bus stations, or currency exchange offices.

You can easily find a nearby agent location by using our online agent locator.

Here is what you need to know to send money from an agent location:

• Visit a Western Union^® agent location.
• Share with the agent your receiver´s full name, address, government-issued ID number, destination country, and the amount you wish to send.
• Give the agent your original government-issued ID and its photocopy. Tax identification number (CUIL/CUIT/CDI) should be requiered if you’re an Argentinian citizen.
• Give the agent the complete amount you want to send plus the service fee.

Find out more about sending money from an agent location.

At any of our Western Union stores or participating agent locations, you will be able to send up to 3,588,000 ARS per money transaction and up to 3,588,000 ARS total per month.

You can also send a total of 3,744,000 ARS per calendar year. If you want to send more than 3,744,000 ARS within a calendar year, you will need to provide additional documents to be able to do so.

Find out more about sending money from an agent location.

Send money at an agency location:
When you can send money in cash will be based on the business hours and working days of the agent location you have selected.
Find a nearby agent location.
Send money online
You can send money 24 hours a day, 7 days a week with the Western Union Argentina app or from the website. Download it from the App Store or Google Play or go to https://www.westernunion.com/ar/en/home.html to register and start sending money online.

To know if your money transaction has been paid, just select track transaction on top of any page at https://www.westernunion.com/ar/en/home.html then enter your receiver’s name and the tracking number (MTCN). This information can also be verified in the Western Union App by accessing the “Track Transactions” section.

No. Western Union does not offer escrow or buyer protection. To help protect yourself from fraud, never send money to someone you don’t know. If you think you may have been victim of fraud using Western Union, contact us immediately

Learn more about fraud awareness.

Agent locations are the places to send or receive money in person. They may be supermarkets, grocery stores, drug stores, travel agencies, and other retailers. In some countries, they may also be banks, travel agencies, post offices, airports, train stations, bus stations, or currency exchange offices.