Send money to a mobile wallet1

Put money in the hands of your loved ones with a digital wallet1 transfer. Whether it’s a little treat or help for covering an urgent bill, it’s easy and convenient to send money to a mobile wallet1 with Western Union.

Discover how to use our digital wallet1 transfer service today.

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    Be informed. Be aware.

    Protect yourself from fraud.

    Reliable
    Send your money with confidence thanks to our encrypted transfers

    Trusted worldwide
    Millions of people around the world choose to send money with Western Union

    Simple and fast
    Choose the way to pay that suits you and your friends and family

    Where can I send money to a mobile wallet1?

    Western Union offers reliable mobile wallet1 transfers to a number of countries – from China to many countries in Africa and Central America. Check the list below to see if this product is available in your receiver’s country. The product may also appear as a receive option when you send money online or through our app.

     

    We can only transfer money to customers of our partner mobile operators. Send limits will vary depending on the receive country, receive digital wallet provider, funds in selection, transfer history and more.

    Bangladesh
    China
    El Salvador
    Ethiopia
    Ghana
    Guatemala
    Indonesia
    Kenya
    Mexico
    Morocco
    Philippines
    Vietnam

    How to send money to a mobile wallet1

    Register with us

    Head to our website or download the Western Union® app. From there, it’s a case of registering for a free online profile and logging in.

    Tell us about your transfer

    Type in how much you want to send. Then choose the country where your loved one is based. Check if mobile wallet1 is a payout option.

    Pay in your own way

    Are bank transfers or credit1/debit cards more your style? You have plenty of options.

    Type in your loved one’s information

    Enter key details, including their phone number and mobile wallet1 service provider. Make sure their name matches their official ID.

    Get confirmation

    An SMS and tracking number (MTCN) will be delivered to you. We’ll also confirm the successful delivery of the money.

    Register to start an online money transfer today

    Register now
    Registering with us is easy

    Our clear, step-by-step process keeps things nice and simple.

    Choose from different payment options

    Go cash-free using an online bank account transfer or card. Or get the ball rolling online and pay in cash later at more than 61,0004 US agent locations.

    Enjoy peace of mind

    Use your unique tracking number (MTCN) to keep tabs on progress as your money moves overseas. Just head to our app or website.

    Break down international borders

    We serve more than 200 countries and territories from the US, with many offering mobile wallet1 payouts.

    Register now

    More ways to transfer money with Western Union

    Fast online money transfers

    Send money to digital wallets1 and bank accounts in a few clicks. Or select cash pickup from an agent location for collection in minutes3.

    Learn how it works

    Send money 24/7 with our app

    Manage your money transfers in one place. Check exchange rates, agent locations, and send money while out and about.

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    In-person support

    We also give you the option to pay in cash, with approximately 600,0004 agent locations around the world.

    Explore our agent locations

    Money transfers at your fingertips with our app

    Start a transfer virtually anywhere – at work, home or on vacation.

    Make fast repeat transfers to a particular mobile wallet1 via the Western Union® app.

    Get real-time updates on your money’s progress.

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    Frequently asked questions about mobile wallets1

    What is a mobile wallet1?

    A digital or mobile wallet1 is an app that allows you to pay for goods and services – without the need for a physical card or bank notes. It stores your debit or credit2 card information on your mobile phone to help speed up in-store payments. Money can also be transferred to a mobile wallet1 and then spent in participating stores.

    How does a mobile wallet1 work?

    Simply follow this process to ensure your mobile wallet1 works effectively:

    1. Install a wallet app on your mobile device.
    2. Link your credit2 card and/or debit card to the app by entering your payment details.
    3. Find a store offering contactless payments.
    4. Give the app permission to make a payment. This differs between apps but could involve unlocking your phone or using Face ID on an iPhone.
    5. Hold your device near the store’s contactless reader to complete the payment.
    How does Western Union send money to mobile wallets1?

    Western Union sends money electronically to mobile wallets1, meaning no physical cash is moved. The money goes into the mobile wallet account linked to your receiver’s phone number. You can make transfers online or through our app to customers of partner mobile operators.

    Still have questions about mobile money transfers?

    Visit our FAQs or contact us. Our Customer Care team is just a call away.

    See FAQs

    Relied on by customers around the world

    Sending money to a mobile wallet1 with Western Union is all about empowering your loved ones. We offer ease of use, reliable services and plenty more benefits to ensure your money delivers support at just the right time.

    With decades of experience and a specialty in cross-border, cross-currency money movement, we strive to create a better world – through online, app and in-person services.

    Transfer money to a digital wallet1 today and see everything we have to offer.

    We use encryption to help protect you

    We’re committed to keeping your data secure

    1 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for restrictions.

    2 If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.

    3 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, agent location hours, differences in time zones, or selection of delayed options. For mobile transactions, funds will be paid to the receiver’s mWallet account provider for credit to the account tied to the receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions.

    4 Network data as of September 30, 2021.